Powerful Questions to ask to improve your customer success

Irrespective of which type of business you own, customer success is always about what outcome the customer hopes to achieve with your products and services, and how you as a company you are helping them to meet their goal. No Customer Success = No Success. Success of a business is not about — How quick you are …

Secrets to get awesome customer reviews for your app

Great testimonials tell people that your product or service is awesome and existing users or customers are getting great benefits from it. While talking with entrepreneurs and growth hackers the question I came across most is, how to get awesome genuine testimonials from customers? In the very beginning in case of mobile apps, it starts …

How customer advocacy can skyrocket your revenue

Customer advocacy lets you leverage your most loyal customers as brand ambassadors to build brand awareness, drive sales, and increase revenue. According to the Nielsen Global Trust, 92% of people trust recommendations from friends and while 70% people told they trust online consumer reviews, making online reviews and testimonials the second most trusted source in …

How to Improve User Ratings on App Stores

A positive user opinion plays a major role in purchasing decisions of people, be it movies restaurants games or apps. Essential ingredient for ASO (App store optimization) is a positive user sentiment. It directly influences app’s visibility and search results in app stores, aka app ranking.  App rating in turn will have a bearing on how many users download the app or game. …

How software is changing the transport industry

We don’t commute to work on horseback anymore. Every mode that we use to get us from one place to another on time, safely and comfortably is transport technology. How software is working in transport industry Advancements in transportation technologies is in the midst of a revolution. Its transforming the planning designing, constructing an operating transport systems. It’s used by transport companies to keep track of traffic, …

Best action plan for customer satisfaction

Customers are the most important part of any production. So customer satisfaction is also a key point that the producers look for. Customer satisfaction (often abbreviated CSat) is a term frequently used specially while marketing a product. It is a measure of how products and services supplied by a company meet or surpass customer’s expectation. …

What is Customer Effort Score

Though there are a number of ways to measure the customer satisfaction, yet most of them follow a simple survey. Here we’ll discuss about Customer Effort Score (CES), a popular methodology for customer satisfaction. Customer Effort Satisfaction is a form of survey done by the company to determine the satisfaction or the experience of the …

How to get most out of your software outsourcing

Today globalisation is at its peak. Most of the enterprises and start-ups are looking forward to gain competitive profits with minimum costs, and enhanced customer service with maximised efficiency. But implementing these goals within a limited budget is all that worries us. Many businesses are operational heavy and want a tech partner. Software outsourcing is …

How business Intelligence software can help you to improve KPI

Business Apps which are also known as business software plays a huge role in KPI tracking. In any organization, key performance indicators are the most essential element in understanding any problem and growth. A proper KPI business intelligence software can help your organization to properly define, design, monitor necessary workflows and identify problems way before. Why is …

How can Firebase boost your application development process

Firebase is a great platform to publish an app. We at RedElegant have done multiple projects on firebase platform and we are loving it. We are sharing our experience to help you understand why should you go with Firebase while application development for your business. Here you can see list of all Firebase products. Firebase Offerings …

UX Change: What could be Facebook’s approach while connecting a third-party app to facebook ?

The Controversy Read it if you are not updated with the recent development of Facebook controversy, else jump to next paragraph. The bad days inside Facebook is happening now. Most of the people already know about the massive amount of data breach happened by Facebook to some data-analytics company Cambridge Analytica, who illegally purchased data …

What is a Progressive Web App ?

Whenever we hear the word ‘app’ the first thing that pops into our head is a native mobile app, typically an Android, iOS or Windows phone app. But if you follow the recent tech buzzwords ‘Progressive Web App’ is one of them.   Native apps are in the scene for so long time and Progressive …

Top design blogs and learning resources to shape your design career

We learn a lot from online reading and there are some quality online magazines, YouTube channels and blogs who every day contribute to the design community in numerous ways. Today we are sharing a list of good design learning resources to shape your design career or just to enhance your knowledge on the subject of good …

Cross-origin communication in between iframe and it’s parent website

Yes, it’s not any hack or something, but with simple functions you can communicate in between iframe and it’s parent website. First of all, let’s know about the iframe. ‘iframe’ is very popular html tag which enables you to keep another webpage inside a webpage. It is important for so many aspects, like the chat …

How virality works : A look inside recent triumph of Sarahah

If you are not sleeping under a rock your virtual social world is supposed to be surrounded by ‘Sarahah’ at this very moment. Sarah went viral. Even if you are not using it, your friends in social media are posting some interesting messages and flooding your Facebook or Twitter feed. Before digging into the details let’s have …

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